Fresha for customers Icon

Fresha for customers

4.9
|
V3.4.17
|
1M+ Installs
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Review By APK-Free

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Connectivity Features

The application leverages standard internet protocols (HTTPS) for secure communication with its servers, enabling real-time data synchronization. Geolocation services are integrated to facilitate location-based salon and service discovery. Integration with calendar applications (e.g., Google Calendar, Outlook Calendar) allows users to seamlessly manage appointments.

Integration Capabilities

The platform integrates with various payment gateways (e.g., Stripe, PayPal) for streamlined transaction processing. It also offers API access for developers to build custom integrations with other business tools. Integration with marketing automation platforms enables targeted promotional campaigns based on user preferences and booking history. Third party integrations can be found via a search engine.

Ecosystem Benefits

By connecting customers directly with service providers, the application fosters a cohesive ecosystem. This ecosystem benefits both parties: customers gain access to a wide range of services and convenient booking options, while businesses can expand their reach and optimize their operations. The platform acts as a central hub, streamlining communication and facilitating transactions.

  • Enhanced customer experience
  • Increased business visibility
  • Improved operational efficiency

Cross-Platform Support

The application is available on both iOS and Android platforms, ensuring broad accessibility for users. A web-based interface further expands accessibility, allowing users to book appointments from any device with a web browser. Consistent user experience across all platforms is maintained through a unified design language and feature set.

Synergy Potential

The synergy between booking management, payment processing, and marketing automation creates a powerful ecosystem for service providers. By leveraging data analytics, businesses can gain valuable insights into customer behavior and optimize their service offerings. This holistic approach drives customer loyalty and business growth.

Overall Integration Value

The application offers significant integration value by connecting customers and businesses within a unified platform. Its robust feature set, cross-platform support, and API accessibility make it a valuable asset for any service-based business looking to streamline its operations and enhance the customer experience.

Feature Integration Depth Ecosystem Value
Payment Processing Deep integration with major gateways Streamlined transactions, increased revenue
Calendar Integration Two-way synchronization Improved scheduling, reduced no-shows
Marketing Automation Targeted campaigns based on user data Increased customer engagement, higher conversion rates

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Description

Fresha is a platform that allows users to book appointments with local salons and spas. With thousands of venues available, users can easily search for the best new salons and spas and book appointments directly in the venue's live calendar. The platform offers instant booking confirmation, eliminating the need for phone calls and making scheduling appointments a breeze. In addition to its booking features, Fresha also offers exclusive online discounts for off-peak bookings and last-minute reservations. Users can easily pay through the app once their appointment finishes, making the process fast and secure without the hassle of carrying cash or swiping cards in-store. The platform also allows users to stay in control of their time with features to book, cancel, reschedule, and rebook their own appointments, all without contacting the venue. Fresha also provides users with trusted, authentic reviews from customers who rated their in-store experience. This feature allows users to make informed decisions when choosing a salon or spa. Additionally, the platform offers built-in map directions, making it easy for users to find their way to their appointments. Overall, Fresha is a reliable and convenient way to book appointments with local salons and spas. Fresha is a platform that allows users to discover and book appointments with local salons and spas. With its user-friendly interface, users can easily find a stylish new haircut, book last-minute nails, or treat themselves to a relaxing massage. The platform offers instant booking confirmation, eliminating the need for phone calls and making scheduling appointments a breeze. Fresha also offers exclusive online discounts for off-peak bookings and last-minute reservations, making it easy for users to find the best prices. Users can easily pay through the app once their appointment finishes, making the process fast and secure without the hassle of carrying cash or swiping cards in-store. The platform also allows users to stay in control of their time with features to book, cancel, reschedule, and rebook their own appointments, all without contacting the venue. Fresha provides users with trusted, authentic reviews from customers who rated their in-store experience. This feature allows users to make informed decisions when choosing a salon or spa. Additionally, the platform offers built-in map directions, making it easy for users to find their way to their appointments. Overall, Fresha is a reliable and convenient way to book appointments with local salons and spas. Fresha is a platform that offers a variety of features to help users book appointments with local salons and spas. With thousands of venues available, users can easily search for the best new salons and spas and book appointments directly in the venue's live calendar. The platform offers instant booking confirmation, eliminating the need for phone calls and making scheduling appointments a breeze. Fresha also offers exclusive online discounts for off-peak bookings and last-minute reservations, making it easy for users to find the best prices. Users can easily pay through the app once their appointment finishes, making the process fast and secure without the hassle of carrying cash or swiping cards in-store. The platform also allows users to stay in control of their time with features to book, cancel, reschedule, and rebook their own appointments, all without contacting the venue. Fresha provides users with trusted, authentic reviews from customers who rated their in-store experience. This feature allows users to make informed decisions when choosing a salon or spa. Additionally, the platform offers built-in map directions, making it easy for users to find their way to their appointments. Overall, Fresha is a reliable and convenient way to book appointments with local salons and spas.

All Versions

V3.4.17

Updated: 6/4/2024

10.39 MB

V3.4.14

Updated: 5/17/2024

9.52 MB

V3.4.6

Updated: 4/9/2024

9.31 MB

V3.1.8

Updated: 11/22/2023

12.11 MB

V3.1.0

Updated: 9/15/2023

11.95 MB

V3.0.4

Updated: 8/16/2023

12.88 MB

V2.8.786

Updated: 7/25/2023

29.04 MB

V2.8.771

Updated: 7/7/2023

29.9 MB

V2.8.724

Updated: 5/17/2023

26.64 MB

V2.8.588

Updated: 12/2/2022

34.9 MB

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4.9
256 + Reviews
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1%
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6%
5
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Summary Of User Reviews

A

AI Review

Comprehensive App Review

Fresha for customers Review Analysis

While some users have reported occasional technical glitches like loading issues or payment processing hiccups, Fresha consistently demonstrates a commitment to improvement. The app's core functionality shines through, proving itself a highly effective and increasingly reliable solution for scheduling beauty and wellness appointments.

Standout Features

  • Easy booking and management: Users praise the ease of booking appointments, with over 50% of reviews giving the app a 4 or 5-star rating for its intuitive interface and straightforward process. Many testimonials highlight the seamless experience, including cancellations and rescheduling.
  • Direct stylist communication: The app's in-app messaging feature has been a resounding success, allowing for direct communication with stylists, answering questions and resolving concerns quickly. This significantly improves customer service compared to the alternative of phone calls or emails.
  • Discovery of new businesses: Fresha's search functionality helps users discover new salons and spas in their area, expanding their options and leading to positive experiences with many users finding their new favourite salons through the app.
  • Ongoing development: Fresha actively addresses user feedback and incorporates improvements, evidenced by comments regarding updates and feature additions. This proactive approach to development strengthens user loyalty and fosters a sense of trust.

Fresha's user-friendly design, combined with its commitment to continuous improvement and responsive customer service, positions it as a valuable tool for both clients and businesses. With its ongoing development and user-driven enhancements, Fresha is poised for continued growth and success, offering a consistently improving experience for all involved.

Additional Info

Category Beauty
Version V3.4.17
Tags fresha , salon , salons
Rating 4.9
Reviews 256+
Installs 1M+ Downloads
Developer Fresha.com
Content Rating Everyone