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Giant Food

4.4
|
V7.32.3
|
500K+ Installs
Shopping
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Review By APK-Free

Screenshot 1 Screenshot 2 Screenshot 3 Screenshot 4

Magic Points

The application offers a convenient way to shop for groceries, but areas for magical enhancement exist.

  • Convenient grocery shopping.
  • Easy-to-use interface.
  • Order tracking available.
  • Limited product information.
  • Occasional app instability.
  • Delivery issues reported by some users.

Wonder Features

Discovering products could be more wondrous. A more intuitive search and filtering system is needed.

Product Discovery

While functional, the product discovery can be significantly improved with personalized recommendations and improved search algorithms. Implementing AI to predict user needs could be a transformative addition.

Enchantment Paths

The path to purchase requires enchantment. Streamlining the checkout process will remove friction.

Checkout Flow Evaluation

The checkout process is functional but lacks enchantment. Reducing the number of steps and offering guest checkout options could improve user satisfaction.

Marvel Moments

Customer support should create marvel moments. Prompt and helpful responses are crucial for enchantment.

Customer Support

Improve responsiveness and offer multiple support channels (chat, phone, email) for a more magical support experience. Actively addressing user reviews and feedback is also essential.

Transformation Aspects

Data privacy and security are paramount for transformation. Ensuring user trust is essential.

Data Protection Analysis

Privacy Policy
Needs clearer explanation of data usage.
Data Security
Implement multi-factor authentication for enhanced security.

Overall Magical Value

The app provides a useful service, but enhanced features, improved stability, and a focus on data privacy can elevate the experience to truly magical levels.

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Description

Giant® has enhanced its digital grocery shopping experience to provide customers with a safe and comfortable shopping experience. Customers can now order their in-store favorites for home delivery, with contactless delivery options available to ensure the safety of customers and their families. Alternatively, customers can choose convenient curbside grocery pick-up at their local store, allowing them to spend less time in-store by planning ahead with digital coupons and the weekly ad. Customers can also sign in to access their Giant® Card at any time. Giant® offers a range of rewards to customers, no matter how they choose to shop. Customers can earn 1 Giant® Flexible Rewards™ point for every $1 spent online or in-store, which can be redeemed for fuel and grocery savings, as well as special partner offers. With a range of deals available, customers can shop coupons, their local weekly ad, specials, and much more right from the app, saving it all to their account and automatically redeeming. Customers can experience the mobile app in-store too, by signing in to access their Giant® card and saving it to their phone's wallet. They can then scan the digital card in-store to use their clipped coupons and rewards. The enhanced Deli Order Ahead feature allows customers to stop waiting in game-day Deli lines, making their shopping experience even more convenient. Giant® is committed to ensuring customer satisfaction and takes care of every family like their own. In conclusion, Giant® has made significant improvements to its digital grocery shopping experience, providing customers with a safe and comfortable shopping experience. With a range of rewards and deals available, customers can shop with confidence, knowing they are getting the best value for their money. The mobile app also provides customers with a convenient way to shop in-store, making their shopping experience even more enjoyable. Giant® is committed to providing the best possible service to its customers, ensuring their satisfaction is always a top priority.

All Versions

V7.32.3

Updated: 5/20/2024

100.67 MB

V7.31.3

Updated: 4/22/2024

100.32 MB

V7.25.5

Updated: 11/7/2023

96.22 MB

V7.23.3

Updated: 9/1/2023

95.73 MB

V7.22.3

Updated: 8/3/2023

95.82 MB

V7.22.1

Updated: 7/19/2023

95.81 MB

V7.21.5

Updated: 6/20/2023

95.18 MB

V7.19.3

Updated: 5/11/2023

78.26 MB

V7.14.4

Updated: 10/14/2022

59.39 MB

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4.4
1610 + Reviews
1
9%
2
2%
3
4%
4
15%
5
71%

Summary Of User Reviews

A

AI Review

Comprehensive App Review

Giant Food App Review Analysis

The Giant Food app has faced some initial challenges, with users reporting issues like login problems and slow loading times. However, the development team has demonstrated a commitment to addressing these concerns and has made significant strides in enhancing the user experience. The app's evolution showcases a clear dedication to user feedback, resulting in a vastly improved and increasingly robust platform.

Standout Features

  • The Giant Rewards program is a major success, with users reporting savings of close to $100 per large shopping trip. One user even saved $109 on a $334 purchase, highlighting the program's effectiveness and the app's role in maximizing rewards. Initial difficulties linking rewards cards are being actively addressed through app updates and improved customer support.
  • The in-store coupon feature, though initially plagued by loading delays, is now much more efficient. Users praise the instant loading of coupons and the convenience of having them readily available at checkout. The integration with Fuel Rewards also provides significant gas savings (up to 25 cents per gallon), adding further value for loyal customers.
  • The app's overall user experience has shown positive growth despite past hurdles. While some users initially struggled with the interface, many now appreciate the streamlined design and improved navigation. The recent focus on improving app performance and fixing bugs demonstrates a commitment to continuously enhance usability.
  • Giant's responsiveness to user feedback is a key advantage. The development team actively monitors reviews, addressing concerns and implementing updates to improve functionality. This proactive approach fosters a sense of partnership with users, building trust and improving user satisfaction.

While ongoing refinements are still underway, the Giant Food app shows a clear trajectory of improvement. The app's strengths lie in its robust rewards program, increasingly efficient coupon system, and the team's proactive approach to user feedback. The app is becoming a valuable tool for both in-store and online grocery shopping, and its future potential is bright.

2/28/2025

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Source of User Reviews: https://play.google.com/store/apps/details?id=com.giantfood.mobile.droid&hl=en

Additional Info

Category Shopping
Version V7.32.3
Tags giant , grocery , coupons
Rating 4.4
Reviews 1610+
Installs 500K+ Downloads
Developer Giant of Maryland LLC
Content Rating Everyone