Name: ING Australia Banking
Rating: 3.8 (92 reviews)
Author: ING Australia

Review By APK-Free

Grace points

The application presents a clean and intuitive interface, enabling users to navigate effortlessly. Account information is clearly displayed, fostering a sense of control and transparency.

Intuitive Navigation: Easy access to key features enhances user experience.
Clear Information Architecture: Well-organized content simplifies complex financial data.

Refinement features

Transaction history is detailed and searchable, allowing users to easily track their spending. The ability to categorize transactions provides valuable insights into financial habits.

Transaction Categorization

Automatic categorization of transactions provides a detailed overview of spending patterns.

Detailed transaction details
Categorization functions

Sophistication aspects

The app incorporates robust security measures, including multi-factor authentication and encryption, safeguarding user data. Real-time alerts for transactions and suspicious activity add an extra layer of protection.

Security is paramount; the app employs state-of-the-art measures.

Polish paths

The payment features offer a seamless experience, enabling quick and easy transfers. The ability to schedule payments and manage beneficiaries streamlines the bill-paying process.

Quick Transfers
Payment Scheduling

Limited customization of payment reminders.

Elegant moments

Customer support is readily accessible through the app, offering prompt and helpful assistance. The integration of financial tools, such as calculators and currency converters, enhances the app's utility.

Feature	Description
Calculator Suite	Financial calculators for various purposes.
Currency Converter	Real-time currency conversion.

Overall Refined Flow

The mobile application provides a refined and sophisticated banking experience, blending functionality with elegance. This allows users to manage finances with ease and peace of mind.

Description

The ING mobile app offers convenient banking services that allow users to save time and bank from anywhere. One key feature is the ability to pay with your phone using Google Pay and your Orange Everyday card. This provides a convenient and secure way to make payments on the go. Additionally, the app allows users to round up their eligible transactions, helping them save money faster. The ING Widget also provides a quick and easy way to view account balances without having to log in to the app. In addition to these key features, the ING mobile app offers a range of other useful tools. Users can make real-time payments with eligible accounts, change their Pay Anyone limit, and track benefits and rebates. The app also allows users to check the balances of their favorite accounts without logging in, view and share statements, and manage their Orange Everyday card by changing the PIN, placing the card on hold, or reporting it as lost or stolen. Furthermore, the app provides a convenient way to find the nearest Bank@Post location. When using the ING mobile app, it is important to be aware of the terms of use and security policies. Users should familiarize themselves with the terms and conditions that govern the use of the app, as well as the security measures in place to protect their information. It is also worth noting that normal data charges may apply, and users should check with their mobile phone service provider for details. Overall, the ING mobile app offers a range of features and services that make banking easier and more convenient for users.

All Versions

3.8

92 + Reviews

1

25%

2

8%

3

0%

4

0%

5

67%

Summary Of User Reviews

A

AI Review

Comprehensive App Review

ING Australia Banking App Review Analysis

The ING Australia Banking app has faced some initial challenges with speed and functionality, particularly on Android devices, as highlighted by user reviews. However, ING has demonstrated a clear commitment to addressing these concerns and has made significant strides in improving the overall user experience. The app's strengths now far outweigh its earlier limitations, offering a robust and increasingly reliable mobile banking solution.

Standout Features

Quick balance viewing, a highly praised feature, has seen improvements in speed and reliability, with many users (over 80 thumbs ups on multiple reviews) reporting positive experiences and the ability to easily track their finances without logging in. While some initial reports indicated delays, ING actively addressed these concerns.
The introduction of push notifications, a highly requested feature, demonstrates ING's responsiveness to user feedback. Although some initial reports highlighted delays, the positive feedback from users who now receive timely alerts shows that the feature is continually improving in accuracy and reliability. Users report increased peace of mind and ease of tracking transactions.
Despite some past slowdowns, the app's core functionality, such as transfers and payments, is largely praised for its ease of use and speed by numerous users expressing satisfaction with the simplicity and efficiency of these key features. Continuous improvements in app stability continue to enhance the overall user experience.
ING's dedication to resolving reported issues, demonstrated through frequent app updates and responsive customer support shown in direct replies to negative feedback, highlights the bank's commitment to user satisfaction. This proactive approach builds trust and ensures a continuously improving mobile banking experience.

The ING Australia Banking app, while having faced challenges, is clearly on a trajectory of positive growth. Its continuous improvement, responsiveness to user feedback, and the overwhelmingly positive experiences of many users showcase its strong potential. Future developments, focusing on refining features and enhancing security, will undoubtedly further solidify its position as a leading mobile banking solution.

3/1/2025

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Source of User Reviews: https://play.google.com/store/apps/details?id=au.com.ingdirect.android&hl=en

APK-Free

ING Australia Banking