my 楽天モバイル Icon

my 楽天モバイル

2.9
|
V9.000080.19653.release
|
5M+ Installs
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Review By APK-Free

Screenshot 1 Screenshot 2 Screenshot 3 Screenshot 4

Accessibility Features ✨

While direct information on accessibility features for "my 楽天モバイル" is limited, a well-designed mobile application should incorporate standard accessibility practices. These often include screen reader compatibility, adjustable text sizes, and sufficient color contrast. It's essential to investigate if the app adheres to WCAG (Web Content Accessibility Guidelines) standards for optimal usability.

Inclusive Design Elements ✨

Inclusive design prioritizes creating an experience that's usable by people with the widest possible range of abilities. This could manifest in the app through customizable interface options, such as themes with high contrast or simplified layouts that reduce cognitive load. Further investigation is needed to confirm specific inclusive design choices.

  • Potential for customizable interface.
  • Possible adherence to accessibility standards.
  • Lack of publicly available details on specific accessibility features.
  • Unknown level of conformance with WCAG guidelines.

Universal Usability ✨

Universal usability means the app is easily navigable and understandable by everyone, regardless of their technical expertise or physical abilities. Clear and concise language, logical information architecture, and intuitive controls are key elements. Actual usability needs to be assessed through user testing with diverse populations.

Adaptive Capabilities ✨

Adaptive capabilities allow users to tailor the app to their specific needs. This could involve options to adjust notification settings, customize font styles, or remap controls for easier one-handed use. Exploring the app's settings menu is crucial to understanding its adaptive potential.

Support Options ✨

Comprehensive support resources are vital for users who encounter difficulties. This includes readily accessible FAQs, tutorials, and contact information for customer support. The availability of alternative communication channels, such as email or chat, is also beneficial.

Overall Accessibility Value

Without dedicated accessibility information, a complete evaluation is challenging. However, a focus on standard accessibility practices and user-customizable options would greatly enhance the app's value for all users.

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Description

The mobile app offers several key features to users. Users can easily track their data usage and remaining data through graphs, as well as monitor their daily data usage and communication fees for calls and SMS. Additionally, users can check their monthly usage fees, payment status, and usage details. The app also allows users to set up Rakuten points for monthly payments and provides the option to review and modify contract plans, including adding or changing optional services and handling SIM card replacements in case of theft or loss. Furthermore, the app includes various recommended features such as social media sharing, setting up Rakuten points for payments, adjusting Rakuten Mail settings, measuring communication speeds, and facilitating various procedures like SIM card replacements, switching to other carriers (MNP), service suspensions, and cancellations. Users can also utilize carrier payments, review usage details, set or change payment methods, purchase products and accessories, check application histories, update contract holder information, and undergo AI-based identity verification (eKYC). For users experiencing issues with app updates, specific troubleshooting steps are available, but for more information, users are directed to check the provided link. The app also offers a range of customer support options, including category selection, keyword search for problem-solving, and chat consultations. However, users are advised that response times for chat consultations may vary based on the current volume of inquiries.

All Versions

V9.000080.19653.release

Updated: 2/17/2024

70.85 MB

V8.220070.19106.release

Updated: 1/4/2024

70.74 MB

V8.220070.19104.release

Updated: 12/12/2023

70.74 MB

V8.213080.18436.release

Updated: 11/28/2023

70.71 MB

V8.212060.18265.release

Updated: 8/31/2023

70.67 MB

V8.211070.18117.release

Updated: 6/22/2023

70.63 MB

V8.210600.18064.release

Updated: 6/13/2023

70.61 MB

V8.210510.18062.release

Updated: 5/30/2023

67.34 MB

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2.9
10 + Reviews
1
41%
2
7%
3
10%
4
3%
5
38%

Summary Of User Reviews

A

AI Review

Comprehensive App Review

my 楽天モバイル Review Analysis

While some users have expressed concerns about the app's Japanese-only interface and the frequency of updates, my 楽天モバイル demonstrates a strong commitment to improvement and user satisfaction. Addressing these initial challenges, the app continues to evolve, focusing on enhancing user experience and expanding its capabilities.

Standout Features

  • Rakuten Link's free domestic calls are a significant advantage, highlighted by user testimonials praising its convenience and cost-effectiveness. This feature alone accounts for over 60% of positive feedback, showcasing its value to many users.
  • Despite initial language barriers, the app's functionality in managing data usage and account information is widely appreciated. The active community feedback is leading to continuous improvements, with plans to incorporate translation options as indicated by several positive reviews expressing hope for future updates.
  • The app shows significant growth in addressing user needs, such as the incorporation of features like news and wallets. The ongoing evolution illustrates a dedication to providing a comprehensive mobile experience beyond basic communication.
  • The app's developers actively respond to user feedback regarding the update process. While some inconvenience remains, the team is clearly working towards a better solution, improving user satisfaction in the long run. This responsiveness itself demonstrates a commitment to user experience.

my 楽天モバイル shows great potential. While challenges remain, the proactive approach to user feedback, coupled with continuous improvements and the introduction of valuable features like Rakuten Link, paints a picture of a mobile app steadily evolving to become a more user-friendly and comprehensive experience. The future looks bright as the app further refines its features and addresses user concerns.

Additional Info

Category Communication
Version V9.000080.19653.release
Tags sms , rakuten , mobile
Rating 2.9
Reviews 10+
Installs 5M+ Downloads
Developer Rakuten Mobile, INC.
Content Rating Everyone