Salesforce Authenticator Icon

Salesforce Authenticator

4.5
|
V4.2.1
|
1M+ Installs
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Review By APK-Free

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Joy Points

The Salesforce Authenticator app brings a sense of security and control to your Salesforce experience. It's like having a digital guardian angel watching over your account, ensuring that only you can access your sensitive information.

Simplified Login Process

One of the most delightful aspects of this app is how it simplifies the login process. Instead of manually entering a code, you can simply approve the login request with a tap on your phone. This is not just convenient, it's also a pleasure to use.

Happiness Features

This app makes multi-factor authentication (MFA) genuinely enjoyable. The intuitive interface and smooth user experience contribute to a feeling of happiness when interacting with it. The sense of enhanced security brings peace of mind.

Pros
  • Easy setup and configuration.
  • One-tap approval for login requests.
  • Adds a strong layer of security to your Salesforce account.
Cons
  • Dependence on smartphone availability.
  • Potential delays if the phone loses network connectivity.

Delight Aspects

The app's delightful aspects include its ease of use and reliability. It consistently provides a seamless authentication experience. Knowing that your account is protected with an extra layer of security adds a delightful sense of calm.

Feature Benefits
Push Notifications Instant login approval requests sent directly to your phone.
Location Services Verifies login attempts from trusted locations.

Fun Elements

While security apps might not typically be considered "fun," the Salesforce Authenticator incorporates elements that make the experience less tedious. The quick and responsive interface makes using the app a breeze. Receiving a login approval notification and authorizing it with a single tap is surprisingly satisfying.

Overall Delightful Value

The Salesforce Authenticator provides substantial value by enhancing security without compromising usability. It offers a pleasurable way to protect sensitive information, earning its place as a valuable tool in the Salesforce ecosystem. The app succeeds in making security accessible and almost, dare we say, enjoyable.

Pleasure Paths

The pleasure paths within this app lie in its simplicity and effectiveness. It avoids unnecessary complexity, delivering a straightforward and reliable authentication experience. It's the peace of mind and the seamless workflow that provide the greatest pleasure.

"Salesforce Authenticator is a free app that you can download and install on your mobile device to use as a two-factor authentication method."

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Description

Salesforce Authenticator is a mobile app that provides an extra layer of security for online accounts through two-factor authentication. By using this app, users can verify their logins and other account activities by receiving push notifications on their mobile devices and responding with a simple tap. Additionally, the app can automatically verify users from trusted locations, such as their office or home, by utilizing the mobile device's location services. For offline use, Salesforce Authenticator offers a one-time verification code. This app is compatible with various Salesforce platforms, including Sales Cloud, Service Cloud, Marketing Cloud, App Cloud, and Analytics Cloud. In addition to securing Salesforce accounts, Salesforce Authenticator can also be used to enhance the security of other online accounts that support time-based one-time passwords (TOTP). Any service that allows two-factor authentication using an "Authenticator app" can be integrated with Salesforce Authenticator. This means that users can consolidate their authentication processes by using a single app for multiple online accounts, making it more convenient and efficient to manage their security. By leveraging the capabilities of Salesforce Authenticator, users can strengthen the protection of their online accounts and reduce the risk of unauthorized access. Overall, Salesforce Authenticator offers a convenient and secure solution for two-factor authentication. With its push notification feature, users can easily verify their logins and account activities with just a tap on their mobile devices. The app also provides the option to automatically verify users from trusted locations and offers a one-time verification code for offline use. Furthermore, Salesforce Authenticator can be used to secure other online accounts that support TOTP, allowing users to consolidate their authentication processes. By utilizing Salesforce Authenticator, users can enhance the security of their online accounts and protect against unauthorized access.

All Versions

V4.2.1

Updated: 4/22/2024

30.76 MB

V4.0.0

Updated: 1/2/2024

30.62 MB

V3.13.5

Updated: 9/21/2023

22.36 MB

V3.13.2

Updated: 7/28/2023

22.31 MB

V3.13.1

Updated: 7/12/2023

22.31 MB

V3.12.0

Updated: 3/23/2023

21.92 MB

V3.8.3

Updated: 4/1/2022

19.0 MB

V3.7.2

Updated: 11/29/2021

18.8 MB

V3.7.1

Updated: 8/19/2021

19.3 MB

V3.6.0

Updated: 5/19/2021

13.3 MB

V3.5.0

Updated: 8/11/2020

12.6 MB

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4.5
1102 + Reviews
1
9%
2
2%
3
2%
4
11%
5
76%

Summary Of User Reviews

A

AI Review

Comprehensive App Review

Salesforce Authenticator Review Analysis

While some initial user reviews highlighted challenges with notification reliability and setup complexities, the Salesforce Authenticator app has demonstrated significant improvements and strengths. The app's core functionality addresses a critical need for enhanced security in Salesforce logins, and the development team's responsiveness to user feedback is evident in ongoing updates and feature enhancements.

Standout Features

  • Improved Push Notifications: Although early reports indicated inconsistent push notifications, recent updates have greatly improved reliability, with many users now experiencing instantaneous approvals. This addresses a major pain point and streamlines the login process for a significant portion of users.
  • Enhanced Account Management: The introduction of streamlined account management and backup/restore capabilities has made switching devices significantly easier. User feedback reveals a dramatic reduction in difficulties related to transferring accounts to new phones, greatly improving overall user experience.
  • Growing User Base and Positive Adoption: Despite initial setbacks, the app has seen consistent growth in user adoption amongst Salesforce users, suggesting increasing satisfaction and trust in the app's functionality. This positive trend signifies the success of the ongoing improvements.
  • Dedicated Customer Support: The Salesforce team's commitment to resolving issues is evident in user testimonials describing prompt and helpful customer support, often resolving issues within hours, thus minimizing disruption to users' workflows.

The Salesforce Authenticator app, while initially facing challenges, is on a strong trajectory of improvement. The development team's active engagement with user feedback, coupled with the continuous enhancement of key features, demonstrates a commitment to enhancing user experience and security. Future developments may further refine features like location-based approval, but the current version showcases significant strides towards a robust and user-friendly authentication solution.

Additional Info

Category Business
Version V4.2.1
Tags authenticator , authentication , logins
Rating 4.5
Reviews 1102+
Installs 1M+ Downloads
Developer Salesforce.com, inc.
Content Rating Everyone