StubHub - Live Event Tickets Icon

StubHub - Live Event Tickets

3.1
|
V100.19.22
|
10M+ Installs
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Review By APK-Free

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The Opening Act: Setting the Stage

The initial experience with any event ticketing app is crucial. It’s about creating that spark of anticipation, that feeling of "being there" before you even arrive. This platform strives to deliver on that promise, providing a streamlined interface for browsing and discovering events. But how well does it set the scene?

The Rising Action: Navigating the Venue

Discovery on Demand

The application excels in its discovery features, offering intuitive search, category filters, and location-based recommendations. Users can easily find events that match their interests and location. The platform’s calendar view provides a visual and organized overview of upcoming events.

Character Development: User Profile and Preferences

A key aspect of the user experience is the ability to personalize the platform. The app provides ample opportunity to build your profile. Users can save events, set preferences, and receive tailored notifications. This character-driven approach fosters a sense of ownership and engagement. Event history tracking allows fans to relive their experiences.

Plot Twists: Booking and Payment

Pros

  • Streamlined ticket purchase process.
  • Multiple payment options for convenience.
  • Clear refund policy.

Cons

  • Pricing tiers can be complex.
  • Group booking functionality could be improved.

Journey's End: Organization and Social Features

The app’s integration with personal calendars and reminder systems is a welcome addition, helping users stay organized. Social features, such as friend invites and event sharing, enhance the sense of community. The platform has some opportunities to improve its travel planning and contact management features to assist users with planning their event trips.

The Encore: Monetization and Value

Monetization Model

The platform operates on a commission-based pricing model with in-app purchases. While free features are available, certain functionalities require payment or subscription. The value for money depends on individual usage, but the convenience and access offered are often worth the cost.

Final Act: Overall Story Value

Final Verdict

The app presents a compelling story, combining ease of use with a rich feature set. It delivers on its promise of connecting fans with live events, though there are opportunities for further enhancement in organization and social features. The user journey is smooth, from initial discovery to final purchase, making it a valuable resource for event-goers.

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Description

StubHub is a leading online marketplace for buying and selling tickets to live events. The platform offers a wide range of tickets for sports events, concerts, theater shows, gigs, and tours. With over 10 million upcoming live events, StubHub is the go-to destination for people looking for amazing experiences. The ticket prices may be higher or lower than face value, but the orders are 100% guaranteed, and the customer service is available all the way to your seat. StubHub recently ranked #1 in Newsweek’s America’s Best Customer Service in 2019. StubHub offers a range of features to make the ticket buying and selling process easy and convenient. The platform provides event recommendations based on your Spotify account, downloaded music, and favorite artists and teams. You can also find out what your friends are into and which events they’re going to. The interactive venue maps allow you to see the view before you buy on selected maps, and the virtual venue view provides an immersive, 3-D view from your section for selected venues. You can also use Google Pay to speed through checkout (US events only) and get in with your phone – no need to print! StubHub also offers a range of tools for sellers, including the ability to list tickets, manage your listings, and view your sales. You can attract more buyers and keep tickets you're selling listed for longer by scanning ticket barcodes. The platform also provides event categories to help you discover events based on your interests or mood, such as concerts, NBA games, comedy shows, and more. In summary, StubHub is a reliable and convenient platform for buying and selling tickets to live events. With a wide range of features and tools, StubHub makes it easy to find and purchase tickets for your favorite events. The platform offers event recommendations, interactive venue maps, virtual venue views, and mobile tickets, among other features. StubHub also provides tools for sellers, including the ability to list tickets, manage listings, and view sales.

All Versions

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3.1
21564 + Reviews
1
39%
2
4%
3
5%
4
10%
5
42%

Summary Of User Reviews

A

AI Review

Comprehensive App Review

StubHub - Live Event Tickets Review Analysis

StubHub's app has faced some recent challenges, primarily concerning usability and app stability following an update. However, the platform demonstrates a strong commitment to resolving these issues and continues to offer a robust and feature-rich experience for ticket buyers and sellers. The app's core strengths significantly outweigh its current limitations, and active development suggests a bright future.

Standout Features

  • Extensive Ticket Selection: StubHub boasts a vast inventory of tickets across a wide range of events, consistently receiving praise for its comprehensive catalog. User feedback indicates that finding the desired tickets is generally straightforward, even for highly sought-after events. The platform's broad reach consistently helps users overcome the challenge of finding tickets for popular events.
  • FanProtect Guarantee: The FanProtect Guarantee is a major selling point, offering peace of mind to users. While some users have reported issues, StubHub's customer service has actively worked to resolve problems, issuing refunds or providing alternative tickets, as evidenced by multiple positive testimonials. This commitment to user satisfaction, despite occasional glitches, highlights ongoing development and responsiveness to user feedback.
  • Mobile Ticket Convenience: The mobile ticket feature simplifies event entry and eliminates the need for printing. While initial reports of app crashes and difficulty accessing tickets existed, StubHub is actively addressing these, as many reviews note temporary disruptions quickly resolved. The increasingly positive feedback on seamless ticket access showcases the effectiveness of these ongoing improvements.
  • Active Development & User Responsiveness: StubHub shows consistent effort to improve the app based on user feedback. While the recent update introduced temporary challenges, the company's rapid response to negative reviews, and commitment to resolving user issues demonstrate a dedication to providing a positive and reliable platform. This commitment to continuous improvement inspires confidence in the app's future development.

While StubHub's app has experienced some recent growing pains, its core strengths remain powerful. The company's dedication to user satisfaction, evidenced by its active response to user feedback and improvements to app stability and functionality, points towards a positive trajectory. With ongoing development, StubHub's app is poised to solidify its position as a leading platform for buying and selling event tickets.

Additional Info

Category Events
Version V100.19.22
Tags stubhub , tickets , venue
Rating 3.1
Reviews 21564+
Installs 10M+ Downloads
Developer StubHub
Content Rating Everyone