Standout Features

• The core email functionality, despite some initial hiccups, remains a primary strength. Many users praise the app's free version as superior to paid alternatives offered by competitors, with numerous users highlighting its flawless syncing and instant email availability. Testimonials frequently cite AOL's user-friendly interface and ease of use.
• The app's developers are actively addressing past criticisms. Users have reported positive changes and bug fixes, especially concerning email deletion issues and composing email issues. These improvements directly address past user frustration, transforming a former source of negativity into an improved user experience. For example, a recurring keyboard issue that interrupted email composition has undergone multiple fixes as the developers proactively respond to user feedback.
• The app's integration of news, weather, and video alongside email shows a commitment to providing a comprehensive experience, and although some users prefer a purely email focused experience, the addition of these features adds significant value and demonstrates user adoption by those who find it beneficial. The unlimited storage feature is another significant benefit often mentioned in positive reviews, offering a competitive advantage.
• AOL's long-standing history and commitment to customer service stand out. Users often mention the availability of phone support and the team's responsive efforts in addressing reported issues. This dedication to user satisfaction highlights a commitment to ongoing improvement and maintains the loyalty of its long-term user base, many of whom have had accounts for decades.