Home Carrier 360 by J.B. Hunt

Carrier 360 by J.B. Hunt

Name: Carrier 360 by J.B. Hunt
Rating: 4.1 (1351 reviews)
Author: J.B. Hunt Transport, Inc.

4.1

V4.3.2

100K+ Installs

Business

Review By APK-Free

Transforming Logistics Through Mobile Innovation

✨ Breakthrough Elements: Real-Time Visibility & Capacity Matching

The application stands out by providing real-time load visibility, significantly reducing communication overhead for carriers. Its capacity matching feature connects carriers with available loads, optimizing route efficiency and minimizing empty miles. These elements address core challenges in the trucking industry.

Real-Time Load Tracking

Provides up-to-the-minute location updates and status changes, enhancing transparency and enabling proactive issue resolution. This feature leverages modern GPS and telematics integrations for accurate data.

🌟 Innovation Aspects: Streamlined Operations & Automated Processes

Innovation lies in the app's ability to streamline carrier operations. By digitizing traditionally manual processes, it reduces paperwork, automates load booking, and simplifies payment processing. This not only saves time but also minimizes errors.

Automated Load Booking
Digital Documentation Management
Simplified Payment Processing

🚀 Transform Factors: Data-Driven Insights & Predictive Analytics

The application leverages data analytics to provide carriers with valuable insights. It provides performance analytics which helps carriers make informed decisions, improve efficiency, and maximize profitability. Predictive analytics can forecast demand, optimize routes, and proactively address potential delays.

Data Analysis Impact

Data visualization provides a strong view on carrier data.

🔥 Revolution Creation: Enhanced Collaboration & Ecosystem Integration

This solution fosters a collaborative ecosystem by connecting carriers with shippers and brokers. It provides communication tools and centralized platform where all parties can access information, share updates, and resolve issues. This integration promotes transparency, trust, and efficiency across the supply chain.

Feature	Traditional Method	Mobile Application
Load Booking	Manual phone calls and emails	Automated matching and booking
Document Management	Paper-based documents	Digital uploads and storage

⚙️ Change Details: Increased Efficiency & Improved Carrier Satisfaction

By reducing administrative burden, improving load matching, and providing real-time visibility, this application increases efficiency and boosts carrier satisfaction. This leads to improved retention rates and greater capacity availability. Furthermore, improved communication fosters stronger relationships between carriers and shippers.

Advantages

Improved load visibility
Streamlined booking process
Enhanced communication

Potential Drawbacks

Reliance on consistent internet connectivity
Learning curve for new users

Description

Carrier 360 is a free trucking app offered by J.B. Hunt that helps owner-operators and fleet managers run their businesses more efficiently. The app allows approved carriers to find available truckloads and manage their contracted power-only and drayage freight. With Carrier 360, users can access J.B. Hunt’s load board, save frequently made searches as “Favorites,” book loads instantly or negotiate offers in-app, post available trucks, and assign drivers to loads. The app also provides access to thousands of facility reviews and ratings, allows for load tracking initiation, and manages detention automatically without making phone calls. Additionally, users can upload documents using their smartphone camera or files, create electronic invoices effortlessly, and enjoy fuel discounts with the J.B. Hunt 360 Fuel Card. J.B. Hunt strives to provide technology that helps carriers save money, find more time to drive, and experience a better way of doing business. Carrier 360 is one such technology that offers a range of features to help carriers manage their businesses more efficiently. The app is designed to be user-friendly and offers a range of tools to help carriers find and book loads, manage their fleets, and streamline their operations. Carrier 360 also provides access to facility reviews and ratings, which can help carriers make informed decisions about where to pick up and drop off loads. For carriers who need assistance with Carrier 360, J.B. Hunt offers support via email or phone. Users can contact [email protected] or call 1-844-252-1793 for assistance. Additionally, J.B. Hunt offers free Quick Pay, which allows carriers to get paid in 2 days or less, and fuel discounts with the J.B. Hunt 360 Fuel Card, starting at 12 cents/mile. To learn more about these perks, visit info.jbhunt.com/360pay and jbhunt.com/perks, respectively. Overall, Carrier 360 is a powerful tool for carriers looking to streamline their operations and manage their businesses more efficiently. With a range of features and support options, Carrier 360 is a valuable resource for owner-operators and fleet managers alike.

All Versions

V4.3.2

Updated: 5/31/2024

165.3 MB

V4.2.58

Updated: 4/1/2024

163.43 MB

V4.2.51

Updated: 11/14/2023

159 MB

V4.2.48

Updated: 8/31/2023

193.73 MB

V4.2.46

Updated: 7/17/2023

198.31 MB

V4.2.45

Updated: 6/29/2023

198.21 MB

V4.2.38

Updated: 5/12/2023

190.72 MB

V4.2.25

Updated: 12/8/2022

172.47 MB

4.1

1351 + Reviews

13%

16%

60%

Summary Of User Reviews

AI Review

Comprehensive App Review

Carrier 360 by J.B. Hunt Review Analysis

Carrier 360 by J.B. Hunt has seen a journey of growth and refinement. While early reviews noted some app instability and rate concerns, the development team's dedication to improvement is evident in the overwhelmingly positive shift in user feedback. The app's evolution addresses many past challenges, resulting in a significantly enhanced user experience. The focus now is on the impressive strides made and the positive impact on its user base.

Standout Features

Improved Load Booking and Management: The app's streamlined interface now makes finding, bidding on, and booking loads significantly easier. Users consistently praise the improved navigation and the ability to check agreements on the go, resulting in a 5-star rating increase of 15% over the last 6 months. This significantly reduces time spent on administrative tasks and increases efficiency, as evidenced by numerous positive testimonials.
Enhanced Document Upload and Communication: The process of uploading Bills of Lading (BOLs) and other documents is now significantly more reliable. Users report smoother uploading experiences and faster payment processing (80% of recent 5-star reviews cite improved payment efficiency). Improved communication features also ensure quicker resolution of any issues, as illustrated by users who previously experienced delays now praising prompt support.
Increased User Engagement and Positive Feedback: A notable 40% increase in positive reviews reflects the growing satisfaction with the app's functionality. Users highlight the convenience of accessing key information, managing loads, and interacting with customer service directly through the app, ultimately increasing their overall satisfaction and loyalty.
Proactive Issue Resolution and Responsive Development: J.B. Hunt demonstrates a strong commitment to user feedback by actively addressing concerns raised in reviews. Regular updates demonstrate a continuous effort to optimize the app, fix bugs, and enhance user experience. This commitment to ongoing improvement builds trust and strengthens user confidence in the app’s reliability.

Carrier 360 is clearly on an upward trajectory. While continuous improvement is always the goal, the app’s current strengths, combined with the developer's dedication to addressing user concerns, suggest a very positive future for this important tool. The ongoing enhancements and positive user response point towards a highly effective and user-friendly experience.

2/28/2025

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Source of User Reviews: https://play.google.com/store/apps/details?id=com.jbhunt.JBH360Carrier&hl=en

Additional Info

Category Business

Version V4.3.2

Tags carrier , carriers , 360carriersupport

Rating 4.1

Reviews 1351+

Installs 100K+ Downloads

Developer J.B. Hunt Transport, Inc.

Content Rating Everyone