Dexcom Follow Icon

Dexcom Follow

2.8
|
V4.6.1
|
500K+ Installs
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Review By APK-Free

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Harmonic Onset: User Experience

Overall user satisfaction appears variable. Some users find the application invaluable for remote monitoring, offering peace of mind. Others report connectivity issues and delayed readings, creating frustration. User rating distribution seems to skew positive, but negative reviews highlight critical reliability concerns.

  • Most appreciated feature: Remote monitoring of glucose levels.
  • Common complaints: Connectivity problems, delayed readings, and app stability.

Technical Allegro: Performance Metrics

Technical performance presents a mixed bag. App size is moderate. Battery consumption is a recurring concern in user reviews, particularly with constant monitoring enabled. Loading speed seems generally acceptable, but data synchronization can be slow or unreliable. Stability issues, including crashes and data loss, have been reported. Offline capabilities are limited; the app requires a stable internet connection to function optimally.

Pros

  • Moderate app size
  • Acceptable loading speed

Cons

  • High battery consumption
  • Connectivity issues
  • App stability concerns
  • Limited offline capabilities

Rhythmic Cadence: Updates and Maintenance

Update frequency is inconsistent. Some users report long periods without updates, followed by bursts of releases. Latest version changes primarily focus on bug fixes and performance improvements, but new features are infrequent. Bug fix response time varies significantly, with some issues lingering for extended periods. Developer support quality is perceived as inconsistent, with some users praising responsiveness and others criticizing unhelpful or delayed responses.

Security Sonata: Privacy Considerations

Data collection practices are extensive, as the app handles sensitive health information. Privacy policy clarity is a concern, with some users finding it difficult to understand the full scope of data collection and usage. Security measures include encryption, but vulnerabilities could still exist. Permission requirements are extensive, including location access and background data usage. Data storage methods are not fully transparent.

Melodic Contour: Medical Information & Patient Management

The application primarily focuses on patient management through remote glucose monitoring. It does not directly offer a symptom checker, disease database, or drug information. It helps in delivering test results and treatment plans remotely. The medical information available within the application relies heavily on the data received from the Dexcom continuous glucose monitoring system.

Thematic Resolution: Overall Harmony

While the application offers a valuable service in remote glucose monitoring, its harmonic flow is disrupted by technical inconsistencies and privacy concerns. Its core strength lies in facilitating real-time data sharing with caregivers and healthcare providers.

Final Verdict

The app's potential is significant, but reliability and transparency improvements are crucial for achieving true harmony. The value it provides is directly tied to its consistent and accurate performance, which remains a key area for improvement.

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Description

The Dexcom Follow app is a companion to the Dexcom SHARE® system, designed to allow loved ones to monitor the glucose levels of those using the Dexcom CGM app. The Sharer must send an invitation to connect after the Follow app has been installed. Through secure wireless connections, the Follow app allows users to view and follow glucose levels, trends, and data of up to 10 different Sharers. Customizable glucose alerts and push notifications can inform users when a Sharer’s glucose levels are outside the norm. It is important to note that the app store should not be used as the first point of contact to resolve technical or customer service issues. To protect privacy and personal information, and promptly resolve any issues, customers should contact Dexcom directly at 1-888-738-3646. Dexcom is required to follow up with customers regarding product-related complaints, and a technical support representative will attempt to contact the customer to gather more information if necessary. Overall, the Dexcom Follow app is a useful tool for those with loved ones using the Dexcom CGM app. It allows for remote monitoring of glucose levels and provides customizable alerts to keep users informed. However, it is important to contact Dexcom directly for any technical or customer service issues.

All Versions

V4.6.1

Updated: 8/7/2024

32.31 MB

V4.6.0

Updated: 1/26/2023

29.05 MB

V4.5.0

Updated: 1/17/2022

27.85 MB

V4.4.0

Updated: 10/20/2021

27.9 MB

V4.1.0

Updated: 8/9/2021

23.8 MB

V4.0.4

Updated: 12/11/2019

24.6 MB

V4.0.3

Updated: 12/4/2019

24.6 MB

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2.8
2558 + Reviews
1
36%
2
18%
3
12%
4
8%
5
27%

Summary Of User Reviews

A

AI Review

Comprehensive App Review

Dexcom Follow Review Analysis

Dexcom Follow has faced some challenges, particularly concerning notification reliability and compatibility with certain Android devices. However, the app's developers are actively addressing these issues, demonstrating a commitment to improvement. The app boasts numerous compelling strengths, making it a valuable tool for monitoring glucose levels.

Standout Features

  • Real-time glucose monitoring: Users consistently praise the app's ability to provide critical real-time alerts, with many testimonials highlighting how these alerts have prevented dangerous low blood sugar events. While initial reviews mentioned alarm unreliability, recent updates show significant improvements in this area.
  • Improved data presentation: The updated graph functionality, initially criticized for its size and limited information, now allows for viewing 24-hour trends in landscape mode. This improvement, combined with user feedback, reflects Dexcom's responsiveness to enhance user experience.
  • Growing user base and positive feedback: Despite initial challenges, the app shows a significant number of positive reviews demonstrating widespread user satisfaction and trust in the app’s life-saving potential. The app continues to evolve, addressing prior concerns and enhancing its overall functionality.
  • Active development and customer support: Dexcom's ongoing efforts to address user concerns, indicated by app updates and responses to negative reviews, underscore their dedication to enhancing the app. While some users report ongoing issues, the developer's active involvement suggests that solutions are actively being pursued.

Dexcom Follow, while facing initial hurdles, continues to show significant progress. The app’s life-saving capabilities combined with the developer's commitment to improvement and responsive support create a positive trajectory. With ongoing development and user feedback, the app's potential for continued growth and enhanced user experience is promising.

Additional Info

Category Medical
Version V4.6.1
Tags dexcom , app , notifications
Rating 2.8
Reviews 2558+
Installs 500K+ Downloads
Developer Dexcom
Content Rating Everyone