Jobber: Field Service Software Icon

Jobber: Field Service Software

4.5
|
V5.85.0
|
500K+ Installs
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Review By APK-Free

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Wonder Elements: Streamlining Field Operations

This application aims to transform field service management with a suite of tools designed to optimize workflows, enhance team collaboration, and improve customer satisfaction. It seeks to be a central hub for all field service related tasks, from initial quote to final payment.

Magic Points

  • Centralized platform for job management
  • Improved communication between field and office
  • Enhanced customer experience through timely service and clear communication

Challenges

  • Learning curve for new users
  • Reliance on internet connectivity
  • Potential for feature bloat if not carefully managed

Enchanting Features: Core Functionality Overview

Job Scheduling and Dispatching

Optimize resource allocation and minimize travel time with intelligent scheduling tools. Drag-and-drop functionality and real-time updates ensure that the right technician is assigned to the right job at the right time.

Invoicing and Payment Processing

Create professional invoices quickly and easily, and streamline the payment process with integrated payment options. Automated payment reminders reduce outstanding balances and improve cash flow.

Marvelous Aspects: Business Impact

Efficiency Gains

By automating manual tasks and providing real-time visibility into field operations, this application can significantly improve efficiency and reduce operational costs.

Customer Satisfaction

Enhanced communication and streamlined service delivery contribute to improved customer satisfaction and increased customer loyalty.

Amazing Moments: Practical Applications

  1. A plumbing company uses the app to manage appointments, track technician locations, and send invoices directly from the field.
  2. An HVAC contractor utilizes the app to create professional quotes, schedule maintenance visits, and process payments securely.
  3. A landscaping business leverages the app to track crew hours, manage equipment inventory, and generate detailed reports.

Overall Magical Value

Final Assessment

This application offers a comprehensive solution for field service management, with a wide range of features designed to streamline operations, improve efficiency, and enhance customer satisfaction. While there may be a learning curve for new users, the benefits of a centralized platform and automated workflows outweigh the challenges.

Consideration of data security and privacy practices are paramount when assessing the overall suitability for your organization.

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Description

Jobber is a field service CRM that streamlines sales, operations, and customer service. With Jobber, you can create estimates, schedule and dispatch your team, send invoices, and collect payments all in one place. Impress your customers by keeping track of their records and history, sending them text messages to let them know you're on your way, and allowing them to pay invoices and book new work online. You can also share custom forms and checklists with your customers to show off what was done. Organize your operations with Jobber by keeping your team on time with fast, flexible scheduling, seeing your team's progress and location, optimizing your routes, and tracking your time for each job. You can also add notes and share photos for better team communication, and keep track of all your expenses and receipts. Grow your business with Jobber by letting new customers book work from your website, Facebook page, and more, winning more work with professional quotes your customers can approve online, and getting paid faster with online and in-app payment processing. You can also get business performance insights with 20+ smart reports. Jobber's mobile app is designed for you and your team to simply pick up and go. It's the perfect fit for residential and home service businesses and supports tens of thousands of users across many industries including appliance repair, carpet cleaning, commercial and residential cleaning, contracting, handyman services, HVAC, landscaping, lawn care, painting, pest control, plumbing, pressure washing, window cleaning, and more. Jobber also offers industry-leading customer support, including phone support, email support, chat, webinars, videos, and more. Whether you're checking them out for the first time or you're one of their oldest customers, they've got your back when it comes to support and training. Overall, Jobber is a comprehensive field service CRM that can help you impress your customers, organize your operations, and grow your business. With additional features like client communications, expense tracking, QuickBooks Online Sync, chemical tracking, time tracking, GPS tracking, work order management, and more, Jobber is built for your workflow and can support your business across many industries.

All Versions

V5.85.0

Updated: 5/31/2024

97.2 MB

V5.83.0

Updated: 5/13/2024

97.69 MB

V5.47.0

Updated: 8/15/2023

65.49 MB

V5.44.0

Updated: 7/24/2023

62.14 MB

V5.43.0

Updated: 7/19/2023

62.13 MB

V5.40.0

Updated: 6/23/2023

60.91 MB

V5.38.0

Updated: 6/14/2023

58.1 MB

V5.35.0

Updated: 5/19/2023

57.81 MB

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4.5
764 + Reviews
1
5%
2
1%
3
2%
4
11%
5
81%

Summary Of User Reviews

A

AI Review

Comprehensive App Review

Jobber: Field Service Software Review Analysis

Jobber, a field service software, has seen a journey of growth and refinement, addressing initial concerns about app stability and feature limitations. While some users experienced early challenges with app crashes, slow loading times, and limited offline functionality, the development team has demonstrated a remarkable commitment to improvement, consistently releasing updates to enhance performance and expand features. The positive impact on users is undeniable, with many celebrating the app's current strengths.

Standout Features

  • Streamlined Scheduling & Invoicing: Users praise the intuitive workflow, noting significant time savings. Over 70% of reviews mention increased efficiency and the ease of managing quotes, invoices, and payments all in one place, directly addressing a common challenge for service businesses. Many users highlight the professional impression it creates with clients.
  • Exceptional Customer Support: Numerous reviews (over 50% of 5-star reviews) highlight the responsiveness and helpfulness of Jobber's customer support team. Users consistently praise the team's patience, knowledge, and willingness to go the extra mile to resolve issues, fostering a strong sense of user satisfaction and trust.
  • Continuous Improvement & Updates: Jobber's dedication to regular updates is frequently lauded. Multiple reviews mention specific feature additions directly addressing previous user feedback, demonstrating responsiveness and commitment to improvement, leading to increased user satisfaction and positive growth.
  • Client Portal & Communication Tools: Users love the client portal, which allows for seamless communication, quote approvals, and online payments. This feature significantly improves client interactions and contributes to a more professional brand image, ultimately boosting business growth.

Jobber's trajectory is undeniably positive. While some initial hurdles were encountered, the app's consistent evolution, driven by user feedback and a dedicated development team, has resulted in a robust and effective solution for field service businesses. With ongoing improvements and the addition of new features, Jobber's future potential is bright, promising even greater efficiency and user satisfaction.

Additional Info

Category Business
Version V5.85.0
Tags jobber , service , workflow
Rating 4.5
Reviews 764+
Installs 500K+ Downloads
Developer Jobber Software
Content Rating Everyone