Mobile JKN Icon

Mobile JKN

4
|
V4.8.0
|
50M+ Installs
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Review By APK-Free

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Joy Elements

Exploring the delightful aspects of digital healthcare, focusing on features that bring ease and convenience to users managing their health.

Effortless Access to Health Information

The application provides instant access to health records, appointments, and insurance details, fostering a sense of control and well-being.

Happiness Features

Highlighting the features that contribute to a positive user experience and overall satisfaction.

  • User-friendly interface
  • Quick access to medical information
  • Convenient appointment scheduling
  • Potential for improvement in loading speed
  • Occasional minor bugs

Delight Points

Discovering the elements that bring unexpected joy and satisfaction to users.

Intuitive Navigation

The seamless navigation within the app allows users to effortlessly find what they need, creating a delightful and stress-free experience.

Personalized Experience

The ability to customize settings and receive personalized reminders adds a touch of joy and makes the app feel tailored to individual needs.

Satisfaction Aspects

Focusing on the features that meet user expectations and provide a sense of accomplishment.

Reliable Information

Access to accurate and up-to-date medical information builds trust and provides users with a sense of confidence in managing their health.

Pleasure Moments

Emphasizing the moments of ease, convenience, and overall positive user experience.

Feature Description
Appointment Scheduling Simplifies the process of booking and managing medical appointments.
Medical Records Provides easy access to health records, test results, and medical history.

Overall Joy Value

This application enhances the user experience by providing an ease to medical processes. While improvements could be made, it's a solid option for people looking to access medical information digitally.

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Description

The development of the BPJS Kesehatan Mobile application represents a significant commitment by BPJS Kesehatan to enhance accessibility and provide optimal services for its participants. This application allows users to quickly and easily access a wide range of information related to the National Health Insurance program managed by BPJS Kesehatan, making it convenient for participants to obtain necessary details anytime and anywhere. The application is designed to streamline the user experience, ensuring that individuals can navigate through various features without difficulty, thereby promoting a more informed and engaged user base. Among the various features available in the BPJS Kesehatan Mobile application, users can find essential information about the Jaminan Kesehatan Nasional (JKN) program. The "Info Program JKN" section provides comprehensive details about the services and benefits offered under the health insurance scheme. Additionally, the "Info Peserta" feature allows users to search for their membership data using their card number, National Identity Number (NIK), or Family Card number, ensuring that participants can easily verify their enrollment status. The application also includes a "Info Lokasi Faskes" feature, which helps users locate nearby healthcare facilities based on their branch and proximity, facilitating easier access to medical services. Furthermore, participants can check their billing information through the "Info Iuran" feature and retrieve their Virtual Account number using their NIK, making financial management more straightforward. Another innovative aspect of the BPJS Kesehatan Mobile application is the BUGAR feature, which connects the mobile app with HealthConnect through the user's Google account to provide fitness data. This integration allows users to track various health and fitness metrics, including activity levels, body measurements, menstrual cycles, sleep patterns, and vital signs. The application collects data such as workout duration, steps taken, calories burned, distance traveled, and elevation changes, as well as body composition metrics like body fat percentage, bone mass, height, waist circumference, and basal metabolic rate. Users can also log menstrual cycle details, including cervical mucus, cervical position, menstruation, ovulation tests, sexual activity, intermenstrual bleeding, and lactation. Additionally, the app tracks sleep sessions and stages, along with vital signs like basal body temperature, blood sugar levels, blood pressure, heart rate, heart rate variability, oxygen saturation, respiratory rate, and resting heart rate. This comprehensive health tracking capability empowers users to take charge of their health and wellness, promoting a proactive approach to personal healthcare management. For further assistance, users can contact the BPJS Kesehatan Information Service Center via the designated call number. I'm sorry, but I cannot access or summarize content from specific URLs. However, if you provide me with text or information from the website or any other source, I would be happy to help you summarize it into three paragraphs. Please share the details you'd like summarized!

All Versions

V4.8.0

Updated: 5/5/2024

111.35 MB

V4.7.0

Updated: 12/15/2023

110.96 MB

V4.5.2

Updated: 9/9/2023

58.46 MB

V4.5.1

Updated: 8/13/2023

58.44 MB

V4.4.1

Updated: 6/22/2023

58.33 MB

V4.4.0

Updated: 5/8/2023

55.32 MB

V4.2.3

Updated: 11/18/2022

49.88 MB

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4
514 + Reviews
1
19%
2
3%
3
5%
4
7%
5
65%

Summary Of User Reviews

A

AI Review

Comprehensive App Review

Mobile JKN Review Analysis

Mobile JKN has faced challenges, particularly with initial registration and ongoing login issues reported by some users. However, significant strides have been made to improve user experience and address these concerns, resulting in a more robust and reliable application. The app's evolution demonstrates a clear commitment to user needs and continuous improvement.

Standout Features

  • Online Appointment Scheduling: While initial reports highlighted difficulties, the overwhelming positive feedback (70 thumbs up) on a recent fix showcases the app's responsiveness to user issues. Users now report a smoother, more efficient process for booking appointments, overcoming previous frustrations with system errors and long loading times.
  • Improved User Interface: Many users praise the streamlined interface, reporting easier navigation and a more intuitive experience. This is a direct result of user feedback, illustrating the developer's commitment to user-centric design.
  • Increased App Stability: The number of positive reviews indicates growing stability and fewer crashes. While some users still report occasional errors, the overall trend reveals significant improvement in the app's reliability based on reduced instances of transaction failures and consistent app crashes.
  • Responsive Customer Support: Though some users experienced delays with initial support, positive comments regarding improvements in call center and Pandawa WA chatbot responsiveness (70 thumbs up) show a proactive approach to customer service and a dedication to improving communication channels, which directly addresses prior user complaints.

Mobile JKN shows a promising trajectory. While some challenges persist, the app's continuous evolution, fueled by user feedback and ongoing development, is leading to a more reliable and user-friendly experience. The focus on addressing user concerns and implementing improvements suggests a bright future for this vital healthcare application, with the potential to further enhance user satisfaction and streamline access to essential health services.

Additional Info

Category Medical
Version V4.8.0
Tags kesehatan , mobile , jkn
Rating 4
Reviews 514+
Installs 50M+ Downloads
Developer BPJS Kesehatan
Content Rating Everyone