Standout Features

• Unbeatable Prices & Wide Selection: Zenni consistently receives praise for its astonishingly low prices, often a third or less than traditional retailers. Users highlight the extensive range of styles and options, ensuring something for everyone. One user enthusiastically stated, “Better than the expensive ones I used to get!”
• Improved Virtual Try-On: The app's virtual try-on feature, initially criticized for blurriness, is now highly praised for its accuracy and continuous improvement. Users report positive experiences with the enhanced virtual try-on technology, helping them confidently choose frames that suit them perfectly. Many testimonials express satisfaction, like, "The augmented reality glasses try on function was pretty cool."
• Exceptional Customer Service: Zenni's customer support shines through. Numerous reviews highlight prompt, friendly, and efficient service, with many users noting how issues were resolved quickly and effectively. Users consistently praised Zenni’s willingness to replace or correct defective orders, adding to their trust. One user shared a story of a wrong prescription being corrected for free, demonstrating commitment to customer satisfaction.
• Easy Ordering Process: The app’s straightforward design makes ordering glasses a breeze. Users appreciate the clear, step-by-step guidance, the option to upload prescriptions, and the ability to easily customize their glasses. The simplified order flow has empowered many users who previously struggled with complex optical store processes.